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01.05.
2017
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05.05.
2017
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14 Jul

We look after you and your health!

Not only the well-being and health of our guests is our priority, the health of our employees is also very important to us.

Of course, we pay attention and work with great care to implement all necessary government regulations and to comply with all safety regulations! #safetyfirst goes without saying.

We are open, initially for business trips, for training and residential purposes.

  • All our employees have been extensively trained in hospitality hygiene measures matching the current situation.
  • Weekly Corona tests of the entire team.
  • All public areas are equipped with hand sanitizers.
  • Hand railings, door knobs, lift buttons and all metal surfaces are disinfected regularly.
  • Our bed linen, table cloths as well as our spa laundry is cleaned according to certified hygiene standards.
  • We guarantee your room will be left untouched for 24 hours before your stay.
  • Highly professional, disinfecting cleaning products are used in our rooms.
  • Fresh air in rooms: All rooms are supplied with fresh air automatically. Furthermore there is regular ventilation.
  • At our breakfast buffet we offer enough space to ensure your privacy and the appropriate distance from the next table.

All measurements described above will be adapted to the current circumstances and legal requirements. Depending on your date of arrival additional or alternated provisions may apply.

The most important questions about your stay – at Vienna’s most central

  • Is the Boutique Hotel on Stephansplatz open? – Yes, we are also open during the current lockdown. The accommodation of corporate travelers is permitted, unfortunately overnight stays for tourist purposes cannot be accepted up to expected and expected until 15th May 2021. The Cafe Giacomo Aragall is closed until expected until 15th May 2021. Breakfast for house guests will of course still be offered.
  • I am travelling from abroad, what should I bear in mind? – Persons entering Austria from abroad have to register online in advance since 15.01.2021 (Pre-Travel Clearance). Information on this and the registration form can be found HERE
  • I cannot arrive, will my deposit be forfeited? – If entry from your country of origin is not possible for your travel date due to Corona regulations, the travel can be postponed to a new date. This also applies in the case of stricter quarantine regulations. The deposit that has already been paid will then be offset against your new travel date.
  • How long will my deposit be counted towards a rebooking? – We are currently offering rebooking to a new travel date until December 28th, 2021.
  • How can I rebook to a new travel date? – If you made your reservation directly at the hotel or via Booking.com, please contact the hotel by email at welcome@hotelamstephansplatz.at. If you booked with Expedia.com or an Expedia booking platform such as If you have booked via Hotels.com, please contact your booking provider.
  • Will the hotel incur any rebooking or processing fees? – no.

Which measures apply to events?

The following measures apply since November 3rd, 2020 for events until expected until 15th May 2021 (subject to change):

  • If it is a business event or a business training course and no gastronomic services are provided, these are currently still permitted.
  • Gastronomic catering of event participants (except tap water) is not permitted.
  • A minimum distance of 2 metres and the wearing of an FFP2 mask during the entire event is mandatory, also at the seating area!
  • There is generally no specific time up to which events may be held, as the lockdown restrictions do not apply to business meetings and training purposes.
  • The maximum group size indoor for unassigned and marked places (= free choice of places) is 6 people.
  • If there are more than 6 people indoors, there is an official notification requirement, including a prevention concept. Our reservations department will send this form to the organizer in time before the start of the event and must be filled out by the organizer and forwarded to the authorities.
  • Regular ventilation in the premises, e.g. during breaks, it is strongly recommended!
  • The management is responsible as a Covid-19 contact person.

Information about the measures during your stay.

Information on the current situation in Vienna and Austria.

We accept room bookings via welcome@hotelamstephansplatz.at or +43 1 53 405 0.
We look forward to welcoming you – at Viennas most central!Boutique Hotel am Stephansplatz
Stephansplatz 9
1010 Vienna
+43 1 53 405