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For a safe stay with us, please make sure you are vaccinated or recovered.

For children applies:

  • For school children aged 6 to 12 years, the 3G rule applies (vaccinated – recovered – or tested via antigen or PCR method).
  • From the age of 13 until the age of 15, the 2.5G rule applies (tested – recovered – or PCR test).
  • From the age of 16, the same rules apply to adolescents as to adults.

Not only the well-being and health of our guests is our priority, the health of our employees is also very important to us.

Of course, we pay attention and work with great care to implement all necessary government regulations and to comply with all safety regulations! #safetyfirst goes without saying.

  • All our employees have been extensively trained in hospitality hygiene measures matching the current situation.
  • Almost all employees have been vaccinated.
  • All public areas are equipped with hand sanitizers.
  • Hand railings, door knobs, lift buttons and all metal surfaces are disinfected regularly.
  • Our bed linen, table cloths as well as our spa laundry is cleaned according to certified hygiene standards.
  • Highly professional, disinfecting cleaning products are used in our rooms.
  • Fresh air in our rooms: all rooms are automatically supplied with fresh air. In addition, they are regularly ventilated by our cleaning staff.
  • At our breakfast buffet we offer enough space to ensure your privacy and the appropriate distance from the next table.

The most important questions about your stay – at Vienna’s most central

  • Is the Boutique Hotel am Stephansplatz open? – Yes, the Cafe Giacomo Aragall is also open regularly.
  • I am travelling from abroad, what should I bear in mind? – All guests from abroad must present an additional PCR test or the booster vaccination upon entry into Austria.
  • I cannot arrive, will my deposit be forfeited? – If entry from your country of origin is not possible for your travel date due to Corona regulations, the travel can be postponed to a new date. This also applies in the case of stricter quarantine regulations. The deposit that has already been paid will then be offset against your new travel date.
  • How long will my deposit be counted towards a rebooking? – We are currently offering rebooking to a new travel date until December 28th, 2022.
  • How can I rebook to a new travel date? – If you made your reservation directly at the hotel or via, please contact the hotel by email at If you booked with or an Expedia booking platform such as, please contact your booking provider.
  • Will the hotel incur any rebooking or processing fees? – no.
We accept room bookings via or +43 1 53 405 0.
We look forward to welcoming you – at Vienna’s most central Boutique Hotel am Stephansplatz
Stephansplatz 9
1010 Vienna
+43 1 53 405